Getting a stuck Xbox One game install can be enormously frustrating.
There’s nothing worse than sitting down to play a new game and having that game’s installation stall for no reason that you can see on your television.
As such, you don’t want to go using this solution on a console that isn’t connected to Xbox Live. Use the left joystick on your controller to navigate to the Settings cog. There’s another solution that works for stuck Xbox One game installs, reportedly. This will shutdown the network connection on your console. Now go back to the Network settings area in the console’s settings and select Go Online.
It’s the second from the bottom option in the Xbox Guide. There’s no deleting your saved games, but you do have to power down your console and disconnect it from Xbox Live for a bit. Now go to back to the Home screen and select My Apps and Games. Double-tap the glowing Xbox logo on your device to open the Guide. Between these two methods, you should find your stuck Xbox One game install fixed.
That’s a separate issue where the speed of your internet connection isn’t sufficient enough to get the game downloaded to your console in a reasonable amount of time.
Then there’s the Xbox One subreddit, which, again, hosts preview Program Members with a console that won’t update.
A mod of that subreddit removed the post and offered that, “The Xbox One Preview Program is a beta test, and as such bugs may exist.” Cool, thanks dude. Their offices are in Washington state, so I imagine we won’t hear anything until the Pacific time zone gets to working hours.
It is 9am ET at the time of this story’s publication.
We will update this post if the problem is resolved or when Microsoft speaks up.