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Xbox not updating game

Getting a stuck Xbox One game install can be enormously frustrating.

There’s nothing worse than sitting down to play a new game and having that game’s installation stall for no reason that you can see on your television.

As such, you don’t want to go using this solution on a console that isn’t connected to Xbox Live. Use the left joystick on your controller to navigate to the Settings cog. There’s another solution that works for stuck Xbox One game installs, reportedly. This will shutdown the network connection on your console. Now go back to the Network settings area in the console’s settings and select Go Online.

It’s the second from the bottom option in the Xbox Guide. There’s no deleting your saved games, but you do have to power down your console and disconnect it from Xbox Live for a bit. Now go to back to the Home screen and select My Apps and Games. Double-tap the glowing Xbox logo on your device to open the Guide. Between these two methods, you should find your stuck Xbox One game install fixed.

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That’s a separate issue where the speed of your internet connection isn’t sufficient enough to get the game downloaded to your console in a reasonable amount of time.

Then there’s the Xbox One subreddit, which, again, hosts preview Program Members with a console that won’t update.

A mod of that subreddit removed the post and offered that, “The Xbox One Preview Program is a beta test, and as such bugs may exist.” Cool, thanks dude. Their offices are in Washington state, so I imagine we won’t hear anything until the Pacific time zone gets to working hours.

It is 9am ET at the time of this story’s publication.

We will update this post if the problem is resolved or when Microsoft speaks up.

743 comments

  1. Nov 25, 2013. This is a fix for the Xbox One issue where you try and install a game from a disk and it gets put in an update queue, this is because there are lots of peopl. So if any of you guys reading these comments are having this problem with Advanced Warfare DO NOT sign back online until it is 100% otherwise you.

  2. Nov 22, 2013. OXM is reporting that the best solution for Xbox One games that don't install is to simply disconnect your Xbox One from the internet. A similar method has been discovered by Nerdacy. The logic behind it is pretty simple. There are a ton of people all trying to download the same updates from servers right.

  3. Jul 8, 2016. Update #4 am ET This is anecdotal, but my Xbox One has updated after around three hours of trying. The update finally initiated like normal, and I've been able to update games. I have not seen other users reporting the same, though. All the same, try your update now. The issue may have been.

  4. Nov 4, 2016. Xbox One Update Problems - Xbox One Some users are experiencing problems with System Updates and Game Installs on their Xbox One consoles. This page will. Attempt to install the game once you boot the console back up, but make sure you're not connected to your Internet provider. Linking back.

  5. Feb 27, 2015. My Xbox One game won't update. What do I do? If it demands to be updated before you can play the game, sends you to the store and then won't let you do the u.

  6. Granted, you are free to express your opinion, but the opinion expressed by you is wrong. And opinions can be wrong. The game is broken. The updates have made it worst. Sledgehammer appears to care nothing about their player base or are incompetent. Option C is both, but I'm not ready to lean in that.

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