Unified Communications & Collaboration (UC&C) is the integration of Telephony (IP voice) with real-time communication applications such as instant messaging (chat), presence, video conferencing, data sharing, whiteboards, call control and speech recognition with traditional communication services such as unified messaging (voicemail, e-mail, SMS and fax).Momentum Telecom differentiates its UC&C solution by integrating its Broadsoft and Microsoft platforms with highly innovative mobile, video and collaboration applications.Another reason that companies choose Hosted Vo IP over its competitors is because it is more geographically diverse to assure business continuity and disaster recovery.For example, Momentum’s Core Call Processing Platform is built out in multiple datacenters that are diversified in regionally dispersed locations.With a cloud-based Vo IP system, companies see improved employee efficiency and customer satisfaction because sales people and on-the-go executives can do business from any location, without ever missing a call.A Hosted Vo IP system also helps remote offices and mobile workforces communicate and collaborate more effectively.Cost is always an important component in the decision making process.Hosted Vo IP users will see an average 75 percent reduction in startup telecom expenses over an on-premise system, but it is also important to note that they will reduce their total cost of ownership by up to 30 percent as compared to an on-premise PBX system.
Colleagues who are still on the Cisco Unity voicemail system will no longer be able to forward voicemail messages to you, as those messages will be stored in a system that is no longer connected to your extension.
When all information has been gathered, we will provide you with a cutover date to Unified Messaging.
You will want to ensure that you have addressed all voicemail in your Cisco Unity voicemail boxes before that date.
The ability to adjust these features as needed is right at the user’s finger tips with some Hosted providers, through a Web portal or advanced applications that bring telephony features to the desktop. With a Hosted Vo IP provider, it’s fast, easy and very affordable.
With an easy-to-use interface, such as the above mentioned Web portal, businesses are free to maintain, update and expand their telephony system in their own time and at no extra cost. Scalability is one of the keystones of Hosted Vo IP system and because small companies get bigger and big companies become huge, Hosted Vo IP is a great choice for every size organization that is concerned about scalability.